Amazon Prime Refunds Available After FTC Settlement
If you subscribed to Amazon Prime within the last few years, you might be eligible for a refund. Amazon recently settled a lawsuit with the Federal Trade Commission (FTC) regarding misleading enrollment and cancellation practices. The company will pay out $1.5 billion in refunds to affected customers.
Details of the Settlement
The lawsuit addressed issues such as enrolling customers in Prime without their explicit consent and creating obstacles to cancel subscriptions. As part of the settlement, Amazon must refund qualifying subscribers.
Who Qualifies for a Refund?
- You signed up for Amazon Prime between June 23, 2019, and June 23, 2025.
- Your enrollment was through a "challenged enrollment flow," including the universal Prime decision page, shipping selection page, single-page checkout, or Prime Video enrollment flow.
- You attempted to cancel your Prime subscription during this period but were unsuccessful.
- You used no more than three Amazon Prime benefits in any 12-month period after signing up.
Subscribers who enrolled outside this timeframe or via other methods are not covered by the settlement.
How to Receive Your Refund
In most cases, no action is required to receive the refund. Eligible customers will be contacted automatically by Amazon.
Amazon recently settled a lawsuit with the Federal Trade Commission (FTC) over deceptive enrollment and cancellation practices, including enrolling customers in Prime without their consent and making it difficult to cancel.
Author's summary: Amazon will distribute $1.5 billion in refunds to Prime subscribers affected by deceptive enrollment and cancellation tactics between 2019 and 2025, with most refunds requiring no user action.
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