Chris Hayward, CEO, emphasizes the importance of inclusion in the culture of NMBS.
Diversity and inclusion are often used together, but they have distinct meanings. Diversity refers to representation, while inclusion is about creating a sense of belonging, where individuals feel welcome, valued, and able to thrive.
Inclusion is about belonging, about who feels welcome, valued and able to thrive in that room.
In the construction industry, this distinction is crucial, as addressing skills shortages requires becoming more diverse and attracting talent from a broader range of groups.
Independent merchants, being local by nature, have a unique opportunity to reflect the diversity of their surrounding communities, but currently, the workforce does not yet represent this diversity.
Author's summary: Inclusion matters in construction industry.