Embracing Trust: The Wikipedia Story
The founder of Wikipedia, Jimmy Wales, has learned to trust strangers, which has contributed to the success of the online encyclopedia.
I assumed we were going to have to lock things down or something like that. But actually, we found out trusting people does work… Trusting in human decency and the willingness of people to volunteer to do something that's useful really did pay off.
Wales discusses the importance of trust in his new book, The Seven Rules of Trust, which highlights authenticity, empathy, and logic.
- Trusting strangers has led to Wikipedia's success as a trusted source of information.
- Taking care of others can help build resilience.
Author's summary: Jimmy Wales shares his experience of learning to trust strangers.
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