OfReg Questions Flow's Resources
The utilities regulator, OfReg, has raised concerns about Flow's ongoing service disruptions in the Cayman Islands.
These disruptions have affected customers across the islands, including outages that impacted some consumers' ability to reach 911 emergency services.
OfReg has intensified its regulatory engagement with Flow to identify the causes of the service interruptions.
- OfReg is questioning the adequacy of Flow's local technical resources.
- The regulator is also examining the company's dependence on external network elements and offshore operations.
These factors may be impeding the timely restoration of services and the resilience of local infrastructure.
Author's summary: OfReg raises concerns about Flow's service disruptions.