Power Restored to Moss Park Residents After Nearly 29 Hours
Nearly 600 customers in Moss Park regained power after an outage lasting from 8:11 a.m. Wednesday until 1 p.m. Thursday, according to Toronto Hydro.
The blackout affected the area stretching from Queen Street East and Jarvis Street to Parliament Street and Front Street East.
Outage Details and Impact
- The outage initially impacted over 1,000 customers, though this number could have been much larger due to how customers are counted by meters.
- Toronto Hydro counts one meter as one customer, even when multiple residents share a single bulk meter in condos or buildings.
- “In some cases, condos and buildings are fed by a single bulk meter. Because of this, our outage map reflects one meter as one customer, even though many residents may be impacted,” said spokesperson Brie Davis.
Cause of the Outage
The disruption was caused by a suspected third-party dig-in at an active construction site, leading to damage to Toronto Hydro’s infrastructure.
“The work that caused the dig-in is unrelated to Toronto Hydro but resulted in damage to our infrastructure. Repairing this damage required our crews to excavate 14 feet underground in order to access the impacted area.”
— Brie Davis, Toronto Hydro spokesperson
Restoration Efforts
Toronto Hydro crews worked through extensive and complex repairs to restore power.
“Power has now been restored to all customers. We sincerely thank everyone for your patience as our crews worked through these extensive and complex repairs.”
— Toronto Hydro statement on social media
Original Restoration Estimate
On Wednesday morning, the estimated restoration time was initially set for 8:30 p.m. that same day.
Summary
The outage in Moss Park, caused by external construction damage, disrupted power for nearly 29 hours before full restoration by Toronto Hydro crews.
Author’s summary: A nearly 29-hour power outage impacted close to 600 Moss Park customers due to third-party construction damage, with repairs involving deep excavation before full restoration.