Toronto Hydro’s Race to Restore Moss Park Power: Inside the 24-Hour Outage Response

Toronto Hydro’s Race to Restore Moss Park Power

Major Outage Disrupts 600 Residents

On the morning of Wednesday, November 5, 2025, a sudden power outage struck the Moss Park neighborhood in Toronto, leaving nearly 600 customers without electricity. The cause was an underground cable fault resulting from a third-party dig-in at a nearby construction site.

Unexpected Damage to Utility Infrastructure

The disruption was unplanned. Construction work unrelated to Toronto Hydro accidentally damaged the underground cable, triggering a complex emergency situation for the utility company.

“This wasn’t a planned interruption—construction work unrelated to Toronto Hydro had inadvertently damaged the utility’s infrastructure, setting off a chain of events that would test the company’s emergency response.”

Challenges in Urban Infrastructure Repairs

Toronto Hydro quickly mobilized repair teams to Moss Park, facing a challenging task. The crews had to safely locate and assess the damaged underground cable in a busy urban area, where every decision affects residents and local businesses.

“Their primary challenge: safely locating the damaged underground cable, assessing the extent of the fault, and performing repairs in a dense urban area where every decision impacts residents and businesses alike.”

Extended Restoration Timeline

Initial estimates aimed for power restoration by 8:30 a.m., but as the repair work unfolded, it became clear the outage would last longer. The expected reconnection time was pushed back to 11:00 a.m.

Summary

Toronto Hydro’s rapid response to an unexpected underground cable fault in Moss Park highlights the difficulties of managing vital urban infrastructure during emergency repairs.

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Azat TV — 2025-11-06