Hundreds of holidaymakers in limbo as travel company AVG Travels cancels trips
Australian travellers say they have been dumped days and weeks before their overseas holidays after a tour company cancelled their trips.
www.abc.net.auThe report shows The carrier seeing widespread cancellations and refund processing delays, with hundreds of customers impacted as itineraries were cancelled or under review owing to adjustments in scheduling. Customers described near-immediate cancellations, missing itineraries, and delayed refunds, with some offered credits or rescheduled dates in lieu of refunds. News notes routes to China, Sri Lanka, and South America were affected. Customers pursued refunds amid mounting frustration over outdated communications and limited communication. Additional sources show the fallout with increasing reports of cancellations or reschedules.