JB Hi-Fi responds to class action alleging it sold 'junk' extended ...
The class action, which alleges JB Hi-Fi's extended warranties were a "junk add-on" to customer purchases, covers a 12-year period.
www.sbs.com.auHere’s the latest widely reported update on the JB Hi-Fi class action (the one about “worthless/junk” extended warranties).
What the case is about
The class action alleges JB Hi-Fi sold extended warranties that were of little or no additional value because consumers already had equivalent rights under the Australian Consumer Law (repair, replacement, refund).[1]
Latest status / where it stands
Maurice Blackburn (the class action law firm) says the matter is an active consumer class action involving JB Hi-Fi Group Pty Ltd and relates to JB Hi-Fi’s extended warranties sold with eligible consumer electronic/home products.[7] Separately, the Victorian Supreme Court also lists a group proceeding for “JB Hi-Fi Class Action” (Jeremey Clarke v JB Hi-Fi Group Pty Ltd).[10]
What to do if you were contacted
If you received an opt-out (or other) notice, Maurice Blackburn indicates there are instructions and information for people who received such notices.[1]
If you tell me your country/state (or whether you received an email/text/letter), I can tailor what the “next steps” typically are for people in that jurisdiction.