Residents in aged care facilities are reporting feeling more empowered, but challenges persist with food satisfaction and rising accommodation costs.
According to Mirus Australia's data analysis, residents consistently praise staff for being kind and caring, treating them with respect. However, food satisfaction in residential aged care remains low despite reforms to nutrition standards.
“food is deeply personal and cultural,”
Mirus Australia data scientist Tyler Fisher noted that even with increased investment, it's difficult to please everyone due to the personal and cultural nature of food preferences. He emphasized that improvement in this area will require innovation and leadership within organizations, rather than just compliance with regulations.
Key challenges include:
Author's summary: Residents report feeling empowered, but food and accommodation costs remain concerns.