Urgent Need for Ethical Oversight of Therapeutic Voice AI
A researcher from Simon Fraser University is highlighting the need for ethical, legal, and social oversight of voice artificial intelligence (AI) in clinical settings.
Voice AI analyzes vocal patterns to detect signs of physical, cognitive, and mental health conditions based on vocal qualities like pitch and jitter or fluency and specific words people use.
Voice AI has been dubbed "the new blood" of healthcare because of its potential to act as a biomarker.
However, SFU health sciences researcher Zoha Khawaja urges caution, exploring the potential and perils of voice-based AI apps in the mental health field in her thesis paper.
- Khawaja's study used surveys to gather insights from 13 stakeholders, including clinicians, ethicists, and patients.
- She is a member of the Bridge2AI Voice Consortium.
Author's summary: Voice AI needs regulatory oversight.
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